Terms & Conditions

Last Updated: November 24, 2025

Welcome to Couch & Associates. By accessing our website (https://couch.associates) or engaging our professional services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you are prohibited from using this site or our services.

1. Services Provided

Couch & Associates provides professional consulting and advisory services. The specific scope of work, deliverables, and fees for any project will be outlined in a separate Statement of Work (SOW) or engagement letter signed by both parties.

2. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Couch Associates or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from this content without express written permission.

3. SMS and Mobile Messaging Terms

By explicitly providing your phone number to Couch & Associates, you consent to the following terms regarding our mobile messaging program:

  • Program Description: We may send text messages to you regarding appointment scheduling, project updates, account management, and customer support.
  • Message Frequency: Message frequency will vary based on your interaction with us. We do not send unsolicited marketing blasts.
  • Cost: Message and data rates may apply. Check with your mobile carrier for details on your specific plan.
  • Carrier Liability: Carriers (including T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages.
  • Opt-Out: You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
  • Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at hello@couch-associates.com.

4. Limitation of Liability

In no event shall Couch & Associates, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service.

5. Governing Law

These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

6. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

7. Contact Us

If you have any questions about these Terms, please contact us:

Couch Associates
Email: hello@couch-associates.com
Website: https://couch.associates

Your privacy is important to us. Please review our Privacy Policy at https://couch.associates/privacy-policy/