Jump start your customer success journey with the No.1 rated CRM platform in the world serviced by a leading Salesforce Partner


Everyday we continue to design and deliver innovative Salesforce solutions to the world’s largest brands with a professional blend of certified technical expertise to optimize your customer experiences, relationships, and success.

When we work together, you have access to a suite of our customized innovations and services. These are some of our latest developments:

Sales Communication Insights

Your Personal Sales Enablement Assistant

Capture and report real-time touch points with your customers with a fully integrated machine learning engine to better predict pipeline and customer behavior.

No Installs Required.
Fully Customizable.
Secure and Private Connections.
Always On & Fully Autonomous Virtual Assistant synced with Salesforce, Office 365, and GSuite.

"They were extremely knowledgeable, agile, supportive, trusthworthy and collaborative. They truly cared for our business and always provided ideas and solutions that were best for the company, not just for them. You can't go wrong with C&A. We've seen huge improvements in acquisition and retention through custom built technology."

Anna Y.
Senior Director

Salesforce Cloud Implementation

Improve customer relationships in as little as 4 weeks with our trusted implementation experts.

Trusted by over 300 of the world's largest brands
Better analyze pipeline
Improve lead generation
Streamline processes
Achieve your business goals faster and with more flexibility

"We would not have been able to accomplish a fraction of what we have since our engagements have started. Couch & Associates helped get our integration back up and running with Salesforce - this was critical. They also built our lead scoring, a complex lead management system, a compliance program and several others. We look good because of their hard work."

Tina B.
Senior Manager, Marketing Operations

Salesforce Custom Cloud Solution

Improve your marketing and sales operations with customizations and configurations to your Salesforce solution.

Over 10,000 Salesforce service hours across all industries
Expand your reporting and business intelligence capabilities
Optimize cross-department collaboration
Centralize customer data

consulting hours


years of experience


successful projects



Your Customer Success is Our Priority

Imagine a world of complete data, elevated personalized communication, greater team efficiency, and improved reporting. These are all common solutions we have built for our clients using Salesforce. Our custom-built solutions were developed for customers, just like you, looking to harness the power of Salesforce. It all starts with a free consultation.

Get in touch to speak directly with a Consultant.